Contact Us

Bachmann National Sales Office
1400 East Erie Avenue
Philadelphia, Pennsylvania 19124 USA
Telephone: 215-533-1600
Fax: 215-744-4699


If you have questions regarding a product, or order status, please send to webstore@bachmanntrains.com.

For Returns please email to webreturns@bachmanntrains.com to obtain return instructions.

Or you can call 800-356-3910 (toll free for residents of the U.S. and Canada only)  between 9:00 am and 4:00 pm EST and select Option 2.

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